Accelerating Better Decision Making

Last week our staff engineer Will Hakim wrote about his learnings from building with artificial intelligence and large language models. One of his most important observations is that AI applications thrive not just based on technology, but from (in his words) understanding a customer’s workflow and fitting AI into it.

Avid users of information technology can point to a handful of key launch or demonstration moments that re-define a sense of what is possible. Douglas Engelbart’s “Mother of All Demos” in 1968 gave the world the graphical user interface. Steve Jobs' iPhone launch in 2007 allowed us to see a powerful computer in our pocket. Next month will be exactly (and only!) two years since a launch that could be similarly profound: the introduction of ChatGPT.